When on-board networks become members of the EWOV system, their customers have access to EWOV`s free claim and dispute resolution services in the event of a problem with the network manager for on-board power grids. To see if an integrated network has joined the system, visit the List of Embedded Networks on the EWOV website. Given the significant use of embedded networks in recent years and the experience of consumers, the Commission has assessed the current regulatory rules as part of its review of the regulatory rules for embedded networks in 2017. We have identified a number of issues related to access to competition in the retail market, consumer protection and monitoring and enforcement rules. To address these issues, the AEMC recommended new regulations, as outlined in the 2017 final report. If you`re not yet sure that your eWOV built-in network has joined, you can ask EWOV at 1800 500 509. Remember, you are not stuck in a power supply agreement with the site owner and may choose to move to an electricity distributor if you wish, provided the retailer is willing to make an offer. If you can choose and decide to buy from an energy seller instead of the free site, you should be careful not to pay twice for the network fee. Network royalties are the fixed part of your home or business`s energy supply. Normally, the owner or operator of the site on an on-board network pays the network fee and then charges you for your action. It is not a problem if you buy your electricity from the owner or operator of the site. Typically, a retailer also charges consumers network fees.
To make sure you don`t pay twice, you need to check whether the energy vendor is making you an “only energy” offer or if the site owner or operator is able to agree with the merchant who charges you your network fee. Most on-board networks must register with the ESC for an exemption from network license and/or retail. On-board networks must also comply with the sector code obligations that ESC and the Australian Energy Regulatory Authority (ERA) manage. In some sites (usually apartment buildings, seniors` villages, caravan parks and shopping malls), electrical wiring is configured so that the site owner can sell energy to all tenants or residents who live there. This is called the integrated network. If you are in an integrated grid, you can purchase your electricity either from a licensed energy distributor or from a tax-exempt vendor. However, consumers of an on-board network may have difficulty purchasing energy from a vendor other than the exempt seller. This is because of the way the grid has been wired or the fact that energy distributors may not want to sell to a consumer within an integrated network.